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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Kareem Smith

Kareem Smith

September 30, 2024

5  out of  5
rating by Kareem Smith
"Amazing service courtesy of Steven. I was struggling to find an insurance that would accept me and he came through and saved the day. He made the whole process so easy so signing up with a breeze. Very satisfied with my service."
We responded:
"Kareem, Thank you so much for your glowing review! We're thrilled to hear that Steven was able to assist you and make the process of finding insurance so smooth and hassle-free. Our team takes great pride in providing exceptional service, and it's wonderful to know that Steven's efforts made such a positive impact on your experience. We're delighted that you are very satisfied with your service, and we appreciate you taking the time to share your feedback. Should you have any further questions or need assistance in the future, please don't hesitate to reach out. We're always here to help!"
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Tom I

August 6, 2024

5  out of  5
rating by Tom I
"Unbelievable service, really came through for me and all my insurance needs. Great price and better coverage then my previous home and auto policies. Took care of everything over phone. Highest of recommendations."
We responded:
"Tom, thank you so much for your glowing review! We're thrilled to hear that you had such a positive experience with our service and that we could provide you with better coverage at a great price. Our team is dedicated to making the process as seamless as possible, and we're glad we could assist you over the phone. Your highest recommendation means the world to us. If you ever need anything else, please don't hesitate to reach out."
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Brandon Ferguson

July 25, 2024

5  out of  5
rating by Brandon Ferguson
"Jay is a great listener and gets to the point with any problem you may have."
We responded:
"Dear Brandon, Thank you so much for your five-star review! We're thrilled to hear that you had such a positive experience with Jay. It's wonderful to know that his listening skills and direct approach helped address your concerns effectively. We truly appreciate your feedback and look forward to continuing to provide excellent service."
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Ziva A

July 11, 2024

5  out of  5
rating by Ziva A
"Oscar was an absolute pleasure to work with! They went above and beyond to help me find the best auto insurance rate. Their expertise and dedication saved me on my premium! His knowledge of the industry and patience in answering all my questions made the process seamless. I highly recommend Oscar to anyone looking for top-notch service and unbeatable rates. Thank you, Oscar for your exceptional assistance! You truly are a lifesaver!"
We responded:
"Thank you so much for taking the time to leave a positive review for Oscar! We truly appreciate your kind words and are thrilled to hear about your positive experience. Oscar takes great pride in providing top-notch service and ensuring customer satisfaction. We are delighted that you had such a positive interaction with Oscar and that he was able to assist you effectively. Your feedback is invaluable to us, as it motivates us to continue delivering exceptional service. We'll make sure to pass along your compliments to Oscar and acknowledge his efforts. Thank you again for choosing our services and for sharing your positive experience. We look forward to serving you in the future!"
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Emily Borohov

July 10, 2024

5  out of  5
rating by Emily Borohov
"Jay from State Farm provided exceptional service when my husband and I decided to bundle our condo insurance. From the outset, Jay was proactive and attentive, ensuring we received the best deal with comprehensive coverage. He took the time to explain all our options clearly, making the process smooth and stress-free. Jay's dedication and thoroughness gave us confidence that we were making the right choices. We're thrilled with the outcome and grateful for Jay's expertise and support. We highly recommend him to anyone in need of insurance!"
We responded:
"Emily, thank you so much for taking the time to leave a positive review for Jay! We are thrilled to hear about your exceptional experience with him. Jay is truly dedicated to providing excellent service, and we're delighted that he was able to exceed your expectations. We will make sure to pass along your kind words to Jay and commend him for his outstanding efforts. Your feedback is incredibly valuable to us, as it inspires us to continue delivering exceptional service to all our customers. We are grateful for your support and for choosing our services. Thank you again for sharing your positive experience with Jay. We look forward to serving you in the future!"
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Brandon Callahan

July 10, 2024

5  out of  5
rating by Brandon Callahan
"I highly recommend Jay from State Farm to anyone looking for reliable insurance and outstanding customer service. He went above and beyond to ensure I had the best coverage for my condo, and his professionalism and attentiveness were top-notch. Thank you, Jay, for your exceptional service and support!"
We responded:
"Thank you so much for leaving such a positive review, Brandon! We are thrilled to hear about your outstanding experience with Jay from State Farm. Jay takes great pride in providing reliable insurance and exceptional customer service, and it's wonderful to know that he went above and beyond to ensure you had the best coverage for your condo. We will make sure to pass along your kind words to Jay and commend him for his professionalism and attentiveness. Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing Jay and State Farm for your insurance needs. We look forward to serving you in the future!"
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Gal C

July 10, 2024

5  out of  5
rating by Gal C
"John from State Farm provided exceptional service. He helped me choose a perfect bundle that included renters, life, and health insurance. His professionalism and attention to detail made the process easy and stress-free. Highly recommend!"
We responded:
"Thank you, Gal, for leaving such a positive review! We are delighted to hear about your exceptional experience with John from State Farm. John takes great pride in providing exceptional service, and it's fantastic to know that he helped you choose the perfect bundle of renters, life, and health insurance. We will make sure to pass along your kind words to John and commend him for his professionalism and attention to detail. We're thrilled that the process was easy and stress-free for you. Your recommendation means a lot to us, and we truly appreciate your support. Thank you for choosing John and State Farm for your insurance needs. We look forward to serving you in the future!"
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Emius McCann

June 24, 2024

5  out of  5
rating by Emius McCann
"Jay was very fantastic he was very thorough and helpful"
We responded:
"Thank you for your kind words and positive feedback about Jay! We're thrilled to hear that he provided you with a thorough and helpful experience. Our team takes great pride in delivering excellent customer service, and it's always rewarding to know that we've met your expectations. If there's anything else we can assist you with, please don't hesitate to reach out. We look forward to serving you again in the future. Thank you!"
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LB Babyland

June 11, 2024

5  out of  5
rating by LB Babyland
"Jorge was great, the process was quick and painless. Exactly what I wanted 😁"
We responded:
"We're so glad to have earned your business, LB! I'll let Jorge know you were happy with his service. Please let us know if you have any other questions about your insurance. Thank you again."
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Rhonda Simmons

March 6, 2024

5  out of  5
rating by Rhonda Simmons
"I contacted State Farms today & had the pleasure of Oscar's assistance. He was kind, professional, patient and understanding. Excellent experience with him; he put my mind at ease in dealing with my insurance needs."
We responded:
"We’re so glad to have earned your business, Rhonda! Thank you for your terrific feedback – I’ll be sure to pass your kind words on to Oscar. Please let us know if you have any other questions about your insurance. We’re here to help and thank you again."
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L M

March 3, 2024

5  out of  5
rating by L M
"Richard's customer service is very professional and outstanding. I’ll continue to refer him to my friends and family."
We responded:
"L M, thank you for your great feedback - I'll be sure to pass your kind words to Richard. Please let us know if you have any other questions about your insurance, thanks again!"
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Ms. Cheekz

February 19, 2024

5  out of  5
rating by Ms. Cheekz
"Jorge was amazing. Took the time to make sure I understood my coverage and charges. I tell everyone to call him."
We responded:
"Thank you for your terrific feedback - I'll be sure to pass your kind words to Jorge. Please let us know if you have any other questions about your insurance, thanks again!"
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Nicole Brown

January 12, 2024

5  out of  5
rating by Nicole Brown
"Jorge was awesome! Patient and answered all of my questions! He was great!"
We responded:
"Nicole, thank you for your terrific feedback - I'll be sure to pass your kind words to Jorge. Please let us know if you have any other questions about your insurance, thanks again!"
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Yaakov Friedman

January 3, 2024

5  out of  5
rating by Yaakov Friedman
"Jay is one of a kind! He went out of his way and took extra time just to save me a few dollars on my quote. I would recommend his service to anyone. I’ve spoken to hundreds of agents the past few weeks no body comes close to him. Thank you so much!! Best of luck! 10 outta 10!!!"
We responded:
"Thank you Yaakov, I'll be sure to pass your kind words on to Jay. Please let us know if you have any other questions about your insurance."
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Theresa Barton

December 27, 2023

5  out of  5
rating by Theresa Barton
"Office staff is very helpful and knowledgeable. I never have any problems when I call the office"
We responded:
"Thank you for your 5 star review, Theresa! Our entire State Farm Team appreciates your feedback and looks forward to continue working with you. Please call us if we may assist you further."
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christina Corsaro

December 18, 2023

5  out of  5
rating by christina Corsaro
"Ashley was GREAT! I am so appreciate to have such attentive & caring service. I never had that with my previous insurance company. Loving State Farm!!!"
We responded:
"We’re so glad to have earned your business, Christina! Thank you for your terrific feedback – I’ll be sure to pass your kind words on to Ashley. Please let us know if you have any other questions about your insurance. We’re here to help and thank you again. "
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anyedrys jimenez

July 25, 2023

5  out of  5
rating by anyedrys jimenez
"Verry good"
We responded:
"Thank you for your positive feedback, we really appreciate it."
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kemar SirD

April 7, 2023

1  out of  5
rating by kemar SirD
"I was over charged a month ago due to administrative negligence. I notified the team at this location and was told that I would be credited towards my next billing cycle. The Following month came and I still wasn't credited towards my bill. I was promised over 5 times a return call back and since then I still haven't received a phone call to assist with this issue. This shows poor credibility amongst staff and poor customer service. I would not recommend anyone to this branch."
We responded:
"I am very sorry for your experience with us and I apologize for any errors. I will be calling to discuss with you. I do appreciate you sharing your frustration, as it allows me to make the necessary changes to improve each customer’s experience."
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Rachel Robinson

December 8, 2021

5  out of  5
rating by Rachel Robinson
"I've had State farm insurance for about 3years now and I absolutely love it. The rates are great along with the available discounts. The customer service is amazing. I recently had the pleasure is dealing with Chris and his professionalism, helpfulness and knowledge is outstanding. Thank you 😊"
We responded:
"Rachel, thank you for your feedback, I am so glad Chris was able to help you!"
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Christine Kelly

November 29, 2021

5  out of  5
rating by Christine Kelly
"Professionalism should be commended and Lisa Loehle of James Piscitelli's State Farm office is truly deserving! If you are looking for courtesy, friendliness, and great work ethic...Lisa fits that bill. What a refreshing way to deal with customers!"
We responded:
"Thank you so much, we are so glad Lisa was able to help you!"
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Rohan James

August 26, 2021

5  out of  5
rating by Rohan James
"I am happy to express my full satisfaction with the experience i had with one of your employees namely Richard his professional conduct and customer service made it so easy for me during an encounter i had with your company on an insurance related issue he is an asset indeed five comfortable stars for this guy"
We responded:
"Thank you so much, Rich is terrific and I'm so glad he was able to assist you. We appreciate your business and positive feedback!"
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Miss Monique

December 15, 2019

5  out of  5
rating by Miss Monique
"The best insurance agency in New York hands down!"
We responded:
"Thank you, we have a great team of professionals, who work hard to help our customers."
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edwin gonzalez

July 26, 2019

5  out of  5
rating by edwin gonzalez
"Macarena Alario is the best agent I've ever dealt with. Super kind and always friendly. No matter what question or what problem I might have, she is always there to help me and make sure everything is taken care of. I love her.."
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Steven LaColla

July 25, 2019

5  out of  5
rating by Steven LaColla
"i have been with this broker for 30+ years, they handle house, cars umbrella policies etc. Great professional staff and always on top of everything. Macarena is the best. She always calls me when a payment is due and I pay over the phone. There is no need to ever open mail from State Farm."
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Christine Digilio

October 26, 2018

5  out of  5
rating by Christine Digilio
"Macarena has been amazing! She helps me out with everything, very knowledgeable and compassionate! I’ve been with State Farm for many years now and it’s all thanks to her!"