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Reviews

Our customers are the center of our universe and we're grateful for them.

If you're willing to share your experience about your interaction with our agency, it'll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

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What our customers say about us...

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George Powell

October 21, 2026

5 out of 5 rating by George Powell
"Janice has done a great job with me. This is my second time that she has earned my business."
We responded:
"Thank you, George, for your five-star review and for choosing us again! We’re glad Janice made the process a great experience. We’ll be sure to share your kind words with her, and we truly appreciate your continued business."
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Jorge Aguilar

October 19, 2026

5 out of 5 rating by Jorge Aguilar
"The service I received today from Ms. Janice was excellent; she was very kind and explained everything I needed to know—great service!"
We responded:
"Thank you for the five-star review, Jorge! We’re delighted to hear that Janice was kind and clearly explained everything you needed to know. We’ll be sure to share your kind words with her. We appreciate your support!"
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Stella

September 30, 2026

5 out of 5 rating by Stella
"Agent Jen was very well spoken and respectful. She answered all my questions and gave good feedback"
We responded:
"Hi Stella,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that our Agent was well spoken, respectful, and that she took the time to answer all of your questions and provide helpful feedback.

We truly appreciate your trust and support!"
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sheila gamarra

September 23, 2026

5 out of 5 rating by sheila gamarra
"I purchased my homeowners insurance policy with Janice, and I couldn’t have asked for a better experience. She was knowledgeable, kind, and incredibly patient, especially after I changed my policy about 10 times before finally deciding on the right one! She was thorough throughout the entire process and communicated promptly with my loan processor, which made everything go smoothly. I would definitely recommend State Farm and Janice to anyone looking for homeowners insurance. Thank you, Janice, for making the process so easy and stressfree!"
We responded:
"Hi Sheila,

Thank you so much for your wonderful five-star review! We truly appreciate you taking the time to share your experience. It’s great to hear that Janice was knowledgeable, kind, and patient throughout the process—especially while you were making changes before finalizing your policy. We’re also glad her thoroughness and prompt communication helped your loan processor and made everything run smoothly.

We’re grateful to have you as a customer, and we look forward to supporting you in the future. Thanks again for the recommendation of State Farm and Janice!"
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Santiago Romero

September 3, 2026

5 out of 5 rating by Santiago Romero
"Everything was perfect!!"
We responded:
"Hello Santiago,
Thank you for your review, it's our pleasure to help protect what matters most to you. We look forward to helping you with your insurance needs."
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Susan Lotusthomas

September 1, 2026

5 out of 5 rating by Susan Lotusthomas
"Janice handled my insurance needs very professionally. It was a great experience in dealing with an insurance agent. She explained everything and took care of canceling my previous coverages. I would recommend her for anyone who is looking for a new coverage and Statefarm is our next door neighbor !!"
We responded:
"Hello Susan,
Thank you so much for your wonderful review! We’re thrilled to hear that Janice handled your insurance needs professionally and made the process easy—especially with explaining everything clearly and taking care of canceling your previous coverages.

We truly appreciate your recommendation, and we’re glad to be able to help you with your new coverage. And what a great connection—State Farm being your next-door neighbor is a bonus!

If you ever need anything in the future, we’re always here to help."
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Joseph Johnson

July 30, 2026

5 out of 5 rating by Joseph Johnson
"Janice was very helpful, very trustworthy, very informative."
We responded:
"Hi Joseph,

Thank you so much for your wonderful five-star review! We’re thrilled to hear that Janice was very helpful, trustworthy, and informative. Your feedback means a lot to our team.

If you ever need anything else, we’re here to help!"
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Gloria Restrepo

July 18, 2026

5 out of 5 rating by Gloria Restrepo
"Thank you, Janice, for your excellent advice; the information and the benefits of the insurance were made very clear to me."
We responded:
"Hello Gloria,
We are glad Janice was able to exceed your expectations. Thank you for sharing your experience with our Westbury, State Farm office."
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Joel Vega

July 8, 2026

5 out of 5 rating by Joel Vega
"She's the best thank you so much for you help"
We responded:
"Hello Joel,
We appreciate your positive review, glad we could help. If you need anything in the future, we're here to help. Thanks again."
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Andrew

July 6, 2026

4 out of 5 rating by Andrew
"I meant to write this awhile ago but kept forgetting - I had to shout out my man Oscar for going above and beyond with me the other day and helping me out with my policy. I had so many questions but he answered all of them clearly even though we spent almost an hour on the phone. He was good natured and easy to talk to and I recommended him to my godson. The office itself isn’t the best. I’ve called in before and spoken to the office manager and she was clearly trying to rush me off the phone and didn’t answer all of my questions. I’ve considered taking my business elsewhere but will stay with them for now since folks like Oscar are a reminder that good help is hard to find"
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alexander zapata

July 1, 2026

5 out of 5 rating by alexander zapata
"Llamé para una consulta y la sen̈orita Janice quien me atendió fue muy amable al ayudarme a aclarar dudas con el seguro de mi vehiculo. Agradesco su atencion prestada."
We responded:
"Alexander,
Thank you for your review. We’re glad to hear that Janice was able to help clarify your questions about your vehicle insurance. Your appreciation is greatly valued, and we’ll be sure to pass it along. If you need anything else, please don’t hesitate to reach out."
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Sean Marroquin

July 1, 2026

5 out of 5 rating by Sean Marroquin
"Janice was extremely helpful! Finding the right car insurance can be tough but her and her company made this process so smooth! Thank you guys so much!"
We responded:
"Hi Sean,

Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Janice was extremely helpful and that we made the car insurance process smooth for you. Finding the right coverage for your needs is important, and we’re glad we could make it easier.

We truly appreciate your business and your kind words—thank you again!"
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Kendrick Wilson

June 26, 2026

4 out of 5 rating by Kendrick Wilson
"Thank Salma!!"
We responded:
"Kendrick,

Thank you for your review, so glad Salma was able to assist you. If you ever need anything in the future, we’re here to help!"
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Wendy Sanchez

June 24, 2026

5 out of 5 rating by Wendy Sanchez
"Janice 🩷 was extremely helpful throughout the entire process of getting my health insurance policy. As a young adult navigating insurance options, she took the time to explain everything clearly and made sure I understood my coverage before making a decision. She was patient, knowledgeable, and made what can be a confusing process feel simple and stress free. I highly recommend reaching out to her if you're young and looking into insurance policies or just want someone who genuinely takes the time to educate you on your options. Great service from start to finish! ⭐⭐⭐⭐⭐ thank you Janice."
We responded:
"Hi Wendy,

Thank you so much for taking the time to leave such a kind and detailed review! 🩷 We’re thrilled to hear that Janice was extremely helpful throughout your health insurance process and that she took the time to explain everything clearly and help you feel confident in your coverage decisions.

Insurance options can definitely be confusing—so it means a lot that you felt the process was simple, patient, and stress-free. We truly appreciate your recommendation and your trust.

Thanks again, and we’re wishing you all the best!"
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Ernestino Rosas Huerta

June 23, 2026

5 out of 5 rating by Ernestino Rosas Huerta
"Me ayudo Salma conseguir un nuevo seguro económico y conveniente. Gracias"
We responded:
"Hello Ernestino,
Thank you! Your review means a great deal to us. I'm glad Salma waw able to help you."
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A U

June 17, 2026

5 out of 5 rating by A U
"Salma was amazing! She made the whole entire process super easy and helped me every step of the way. I personally recommend Salma if anyone is looking for guidance with insurance needs!

Everything was smooth and maybe one of the most easiest assistance with insurance I’ve ever received!

Give her a call and see for yourself! Outstanding service!"
We responded:
"Hello,
Thank you so much for your amazing 5-star review! We’re thrilled to hear that Salma made the entire insurance process easy and that she guided you every step of the way.

We truly appreciate your recommendation and your kind words about how smooth everything was. If you ever need anything in the future, we’re here to help!"
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Joseph Tanzil

June 17, 2026

5 out of 5 rating by Joseph Tanzil
"Janice is experience with insurance details. She knows what customer wish to get insurance coverage. She provide good explanation to complete the process documentation. I will recommend other to future insurance both Home and Auto combined. Thank you."
We responded:
"Hi Joseph,

Thank you so much for your wonderful 5-star review! We truly appreciate your trust and are glad Janice was able to clearly explain the insurance details and help you understand the process.

We’re thrilled to hear you’d recommend us for both Home and Auto—thank you again!"
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Anthony

June 15, 2026

5 out of 5 rating by Anthony
"I recommend anyone who is interested in getting insurance for their car to go to Salma!"
We responded:
"Hi Anthony,

Thank you so much for your fantastic 5-star review! We’re thrilled to hear that you recommend Salma to anyone looking for car insurance. Your support means a lot to our team—thanks again for choosing us!"
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Luis rodriguez (flaquito)

June 9, 2026

5 out of 5 rating by Luis rodriguez (flaquito)
"Thank you Salma. Your the best."
We responded:
"Hi Luis,
Thank you so much for your 5-star review! 😊 Salam really appreciates your kind words—“you’re the best” made our day. We’re so happy you had a great experience, and we hope to see you again soon!"
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Brandy9711

June 9, 2026

5 out of 5 rating by Brandy9711
"Gracias Salma!"
We responded:
"Hi Brandy,
Thank you so much for your 5-star review! 😊 We’re so happy to know you had an excellent experience. We look forward to seeing you soon!"
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Nurcan Erkan

May 28, 2026

5 out of 5 rating by Nurcan Erkan
"Salma was extremely helpful, professional, and patient throughout the entire process. She answered all my questions and made everything so much easier and less stressful. I truly appreciate all her help and highly recommend her"
We responded:
"Hello Nurcan,
Thank you so much for your wonderful 5-star review! We’re thrilled to hear that Salma was extremely helpful, professional, and patient throughout the process. It means a lot that she answered all your questions and made everything easier and less stressful. We truly appreciate your recommendation—thank you again!"
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Neil Mansilla

May 24, 2026

5 out of 5 rating by Neil Mansilla
"Janice has been a pleasure to work with she’s very knowledgeable and understanding of my situation and helped me navigate through the insurance landscape. I can’t recommend her enough !"
We responded:
"Hi Neil — thank you so much for the wonderful 5-star review! We’re thrilled to hear that you found Janice knowledgeable and understanding, and that she helped you navigate the insurance landscape with confidence. Your recommendation truly means a lot. If you ever need anything in the future, we’re here to help!"
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Kathryn

May 21, 2026

5 out of 5 rating by Kathryn
"Steven was great to work with. I was shopping for auto insurance after my monthly rate increased, and he made the process smooth from start to finish. He was knowledgeable, answered all of my questions, and was easy to communicate with throughout. The entire process was quick and stress-free. He’s also a foodie, so we had plenty to chat about, lol. Highly recommend — thank you, Steven!"
We responded:
"Hi Kathryn — thank you so much for the wonderful 5-star review! I’m really glad Steven was able to make your auto insurance shopping experience smooth and stress-free, and that he was knowledgeable and quick to answer all of your questions. It also sounds like you two had a great time chatting—foodie conversations are always a plus!

We truly appreciate your recommendation and your trust. Thanks again for choosing us!"
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Jessica Baker

May 15, 2026

5 out of 5 rating by Jessica Baker
"Janice was amazing, helped figure what I needed and extra benefits to offer me with great pricing"
We responded:
"Hi Jessica,

Thank you so much for your kind review! We’re thrilled to hear that Janice was amazing and helped you figure out exactly what you needed—plus the extra benefits and great pricing. We truly appreciate your support and hope to see you again soon!"
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Elaina Joseph

May 13, 2026

5 out of 5 rating by Elaina Joseph
"I’ve never had such a great experience with car insurance until I found this wonderful group of people! I’ve been using this branch for my statefarm insurance for years and have no complaints. The employees are always kind, especially Janice every time I call or email her she goes above and beyond to get me the best rate and she educated me on other additional services and coverage that statefarm offers. I recently made a change to my policy she was able to provide me the most affordable car insurance as well as a great policy and coverage compared to other insurance companies that up charged and were unwilling to provide affordable reliable insurance. This branch is not out for your money they truly care about the best interest of their customers. My fiance and I are beyond grateful for Janice she’s a gem and true asset to this company. We will continue to use statefarm forever because of her!😊"
We responded:
"Hi Elaina,

Thank you so much for taking the time to share your experience! We’re truly grateful to hear how much you’ve enjoyed working with our team and that you’ve had nothing but positive experiences with your State Farm coverage over the years.

It means a lot that Janice has been there to help you find the best rate, explain your options, and make sure you’re getting the coverage that fits your needs. We’ll be sure to pass along your kind words—she will absolutely appreciate them!

We’re honored to have you and your fiancé as customers, and we look forward to continuing to support you for years to come. 😊"