State Farm® Insurance Agent James Piscitelli

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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

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What our customers say about us...

Rhonda Simmons

March 6, 2024

5 out of 5

"I contacted State Farms today & had the pleasure of Oscar's assistance. He was kind, professional, patient and understanding. Excellent experience with him; he put my mind at ease in dealing with my insurance needs."

L M

March 3, 2024

5 out of 5

"Richard's customer service is very professional and outstanding. I’ll continue to refer him to my friends and family."

Ms. Cheekz

February 19, 2024

5 out of 5

"Jorge was amazing. Took the time to make sure I understood my coverage and charges. I tell everyone to call him."

Nicole Brown

January 12, 2024

5 out of 5

"Jorge was awesome! Patient and answered all of my questions! He was great!"

Yaakov Friedman

January 3, 2024

5 out of 5

"Jay is one of a kind! He went out of his way and took extra time just to save me a few dollars on my quote. I would recommend his service to anyone. I’ve spoken to hundreds of agents the past few weeks no body comes close to him. Thank you so much!! Best of luck! 10 outta 10!!!"

Theresa Barton

December 27, 2023

5 out of 5

"Office staff is very helpful and knowledgeable. I never have any problems when I call the office"

Anthony Powers

December 26, 2023

5 out of 5

"Oscar helped set up my plan and gave me great deal! Awesome location and great team"

christina Corsaro

December 18, 2023

5 out of 5

"Ashley was GREAT! I am so appreciate to have such attentive & caring service. I never had that with my previous insurance company. Loving State Farm!!!"

anyedrys jimenez

July 25, 2023

5 out of 5

"Verry good"

kemar SirD

April 7, 2023

1 out of 5

"I was over charged a month ago due to administrative negligence. I notified the team at this location and was told that I would be credited towards my next billing cycle. The Following month came and I still wasn't credited towards my bill. I was promised over 5 times a return call back and since then I still haven't received a phone call to assist with this issue. This shows poor credibility amongst staff and poor customer service. I would not recommend anyone to this branch."

Rachel Robinson

December 8, 2021

5 out of 5

"I've had State farm insurance for about 3years now and I absolutely love it. The rates are great along with the available discounts. The customer service is amazing. I recently had the pleasure is dealing with Chris and his professionalism, helpfulness and knowledge is outstanding. Thank you 😊"

Christine Kelly

November 29, 2021

5 out of 5

"Professionalism should be commended and Lisa Loehle of James Piscitelli's State Farm office is truly deserving! If you are looking for courtesy, friendliness, and great work ethic...Lisa fits that bill. What a refreshing way to deal with customers!"

Rohan James

August 26, 2021

5 out of 5

"I am happy to express my full satisfaction with the experience i had with one of your employees namely Richard his professional conduct and customer service made it so easy for me during an encounter i had with your company on an insurance related issue he is an asset indeed five comfortable stars for this guy"

Miss Monique

December 15, 2019

5 out of 5

"The best insurance agency in New York hands down!"

edwin gonzalez

July 26, 2019

5 out of 5

"Macarena Alario is the best agent I've ever dealt with. Super kind and always friendly. No matter what question or what problem I might have, she is always there to help me and make sure everything is taken care of. I love her.."

Steven LaColla

July 25, 2019

5 out of 5

"i have been with this broker for 30+ years, they handle house, cars umbrella policies etc. Great professional staff and always on top of everything. Macarena is the best. She always calls me when a payment is due and I pay over the phone. There is no need to ever open mail from State Farm."

Christine Digilio

October 26, 2018

5 out of 5

"Macarena has been amazing! She helps me out with everything, very knowledgeable and compassionate! I’ve been with State Farm for many years now and it’s all thanks to her!"

Cara Lynne

October 26, 2018

5 out of 5

"Macerna is the bessssst I always call her if I have any ?s about my bills and any updates!! She is my to go person and I always give her name to friends and family!"

L

March 10, 2016

1 out of 5

"Such a horrible place when I mean horrible it's beyond horrible. The staff in there doesn't know how to speak to people you asked for a call back from the office manager you'll be waiting for days or better yet you'll be flat out told that nobody is going to call you back, is this really a business ? They have no problem in taking your money but yet when you want to cancel your insurance with them they don't follow through and do their job. I will never go back to this location or even think about going back to State Farm. They need to learn how to speak to people with respect and watch what they say because at the end of the day they don't know who they're speaking to. Don't even think about putting your foot in this place you'll be wasting your time and energy and money to get poor customer service. I bet next time they'll be sorry for what they did trust and believe. They don't even try to work with you not even match your rate compared to another Insurance Company. I'm warning you just stay far away"

What our customers say about us...

Rhonda Simmons

March 6, 2024

5 out of 5

"I contacted State Farms today & had the pleasure of Oscar's assistance. He was kind, professional, patient and understanding. Excellent experience with him; he put my mind at ease in dealing with my insurance needs."

L M

March 3, 2024

5 out of 5

"Richard's customer service is very professional and outstanding. I’ll continue to refer him to my friends and family."

Ms. Cheekz

February 19, 2024

5 out of 5

"Jorge was amazing. Took the time to make sure I understood my coverage and charges. I tell everyone to call him."

Nicole Brown

January 12, 2024

5 out of 5

"Jorge was awesome! Patient and answered all of my questions! He was great!"

Yaakov Friedman

January 3, 2024

5 out of 5

"Jay is one of a kind! He went out of his way and took extra time just to save me a few dollars on my quote. I would recommend his service to anyone. I’ve spoken to hundreds of agents the past few weeks no body comes close to him. Thank you so much!! Best of luck! 10 outta 10!!!"

Theresa Barton

December 27, 2023

5 out of 5

"Office staff is very helpful and knowledgeable. I never have any problems when I call the office"

Anthony Powers

December 26, 2023

5 out of 5

"Oscar helped set up my plan and gave me great deal! Awesome location and great team"

christina Corsaro

December 18, 2023

5 out of 5

"Ashley was GREAT! I am so appreciate to have such attentive & caring service. I never had that with my previous insurance company. Loving State Farm!!!"

anyedrys jimenez

July 25, 2023

5 out of 5

"Verry good"

kemar SirD

April 7, 2023

1 out of 5

"I was over charged a month ago due to administrative negligence. I notified the team at this location and was told that I would be credited towards my next billing cycle. The Following month came and I still wasn't credited towards my bill. I was promised over 5 times a return call back and since then I still haven't received a phone call to assist with this issue. This shows poor credibility amongst staff and poor customer service. I would not recommend anyone to this branch."

Rachel Robinson

December 8, 2021

5 out of 5

"I've had State farm insurance for about 3years now and I absolutely love it. The rates are great along with the available discounts. The customer service is amazing. I recently had the pleasure is dealing with Chris and his professionalism, helpfulness and knowledge is outstanding. Thank you 😊"

Christine Kelly

November 29, 2021

5 out of 5

"Professionalism should be commended and Lisa Loehle of James Piscitelli's State Farm office is truly deserving! If you are looking for courtesy, friendliness, and great work ethic...Lisa fits that bill. What a refreshing way to deal with customers!"

Rohan James

August 26, 2021

5 out of 5

"I am happy to express my full satisfaction with the experience i had with one of your employees namely Richard his professional conduct and customer service made it so easy for me during an encounter i had with your company on an insurance related issue he is an asset indeed five comfortable stars for this guy"

Miss Monique

December 15, 2019

5 out of 5

"The best insurance agency in New York hands down!"

edwin gonzalez

July 26, 2019

5 out of 5

"Macarena Alario is the best agent I've ever dealt with. Super kind and always friendly. No matter what question or what problem I might have, she is always there to help me and make sure everything is taken care of. I love her.."

Steven LaColla

July 25, 2019

5 out of 5

"i have been with this broker for 30+ years, they handle house, cars umbrella policies etc. Great professional staff and always on top of everything. Macarena is the best. She always calls me when a payment is due and I pay over the phone. There is no need to ever open mail from State Farm."

Christine Digilio

October 26, 2018

5 out of 5

"Macarena has been amazing! She helps me out with everything, very knowledgeable and compassionate! I’ve been with State Farm for many years now and it’s all thanks to her!"

Cara Lynne

October 26, 2018

5 out of 5

"Macerna is the bessssst I always call her if I have any ?s about my bills and any updates!! She is my to go person and I always give her name to friends and family!"

L

March 10, 2016

1 out of 5

"Such a horrible place when I mean horrible it's beyond horrible. The staff in there doesn't know how to speak to people you asked for a call back from the office manager you'll be waiting for days or better yet you'll be flat out told that nobody is going to call you back, is this really a business ? They have no problem in taking your money but yet when you want to cancel your insurance with them they don't follow through and do their job. I will never go back to this location or even think about going back to State Farm. They need to learn how to speak to people with respect and watch what they say because at the end of the day they don't know who they're speaking to. Don't even think about putting your foot in this place you'll be wasting your time and energy and money to get poor customer service. I bet next time they'll be sorry for what they did trust and believe. They don't even try to work with you not even match your rate compared to another Insurance Company. I'm warning you just stay far away"